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Job Descriptions

Community Housing Program Services Manager


DEFINITION:

Under general direction manages and administers complex and technical, financial, statistical, analytical work of housing programs; provides budget preparation, forecasting, funding and program direction; oversees loan and property related activities, audits and federal, state and local regulations related to housing programs. The incumbent may assist the department head in public activities or meetings, and oversees coordination with other service areas, agencies, non-profit organizations, committees, boards, commissions and a consortium. Performs other job related work as required.

This position is designated as un-represented for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).

SUPERVISION RECEIVED AND EXERCISED

General direction is provided by the Community Development Director. The job incumbent provides general supervision to subordinate level supervisors and technical staff in the housing program area.

DISTINGUISHING CHARACTERISTICS

This is a mid-management classification responsible for the supervision of discrete sub-departmental organizational component(s) and programs/functions as determined by the Department Director, City Manager and City Council. The incumbent serves as a member of the City policy advisory team with responsibilities for developing means for implementing policies and procedures developed by the executive team. Exercises policy development and promulgation responsibilities for specific program/functional areas. Demonstrates technical competence while working as a team member and exercises independent judgment in a number of confidential and sensitive assignments. Duties and responsibilities are performed in accordance with municipal codes, ordinances, City policy, Federal Department of Housing and Urban Development (HUD), State of California, Housing and Community Development Department (HCD) and related regulating entities.

EXAMPLES OF DUTIES

  • Oversees, plans, develops, and implements strategy to achieve the Cityís goals for local, state and federal programs related to community housing and economic development, including community preservation, neighborhood revitalization single and multiple rehabilitation, affordable housing, first time buyer, sweat-equity, homeless-shelter, real property nuisance abatement, mobile home rent control, block grant, and related housing, loan and community Development programs and projects.
  • Oversees land purchases, relocations and financing related to Community Development projects. Serves as the Cityís HUD IDIS administrator in monitoring and approving all CDBG and HOME grant funds drawdowns. Coordinates with lenders.
  • Provides leadership, administration and technical advice to City of Turlock/County of Stanislaus HOME program Consortia and sub-recipients.
  • Serves as Secretary to the Housing Rehabilitation/Economic Development Loan Committee, member of the Neighborhood Revitalization Committee and alternate member to the Redevelopment Agency Loan Committee; provides professional advise, recommendations and information to these and other advisory groups.
  • Prepares and submits reports and recommendations to the department head, City Manager and City Council on a broad range of community preservation, neighborhood revitalization, affordable housing and related issues and projects.
  • Oversees and monitors programs, projects through all phases and assures compliance with regulations of various local, state and federal agencies; coordinates and monitors cooperation agreements with Housing Authority, Amerinational Community Services, Inc., and local and countywide non-profit agencies.
  • Oversee the preparation, implementation and compliance of the City/HUD 5 year Consolidated Housing Plan with local, state and federal agencies.
  • Develops and monitors compliance with divisional policies and procedures.
  • Consults and coordinates with City departments, citizens and officials regarding conflicts and issues related to contract and regulatory compliance.
  • Prepares procedure manuals; oversees grant applications and other research and reports; assists with audits.
  • Prepares multiple specialized budgets related to assigned activities; oversees budget implementation; determines in budget forecasts; administers the approved budget.
  • Makes presentations before various groups, including City Council, commissions, boards, committees, task forces, and on and off-site public meetings, as needed.
  • Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; provides staff development; and maintains high standards necessary for efficient, professional operations.
  • Answers questions; provides information to the public, other City departments, and other agencies; recommends and coordinates corrective actions; investigates, reports, documents and resolves complaints.
  • Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.
  • Models appropriate professional management conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.
  • Attends assigned meetings and training; interacts with outside agencies and commissions; consortium, participates in teams, or committees, as needed.
  • Assures staff works in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements.
  • Performs other duties, as assigned.

QUALIFICATIONS:

Knowledge of:

  • Advanced principles and practices of community revitalization, affordable housing, neighborhood preservation, housing rehabilitation and related areas.
  • Consortia operations and functions.
  • Statistical and audit methods and principles.
  • Procedures involving real estate practices; appraisal methods; loan underwriting and administration; mortgage default resolution; foreclosure, title and escrow functions; loan eligibility and related activities.
  • Modern office procedures, and methods including computer equipment, word processing, spread sheet, data base, graphic presentations and other needed specialized software applications, and internet and electronic communication usage and methods.
  • Principles of financial record keeping and reporting, auditing; technical report writing and grant writing
  • Budgeting procedures and techniques.
  • Principles and practices of supervision, staff selection, training and personnel management.
  • Principles of effective file management and time management
  • Safe work practices and related regulations.
  • Principles of public speaking, conflict resolution and excellent customer service.
  • Provisions, principles and practices of, municipal structure and organization
  • Applicable federal, state and local laws and regulations governing municipal housing finance, loan processing and related guidelines.

Ability to:

  • Understand and interpret complex state and federal regulations, laws, codes, policies and solutions in the area of housing, revitalization and economic development.
  • Develop program services that benefit the community; analyze policy issues and develop sound recommendations.
  • Manage and monitor complex loan, grant and related programs, and other processes involving multiple institutions and groups.
  • Understand City processes and procedures and specific requirements of assigned program area.
  • Work with and control sensitive and confidential information.
  • Estimate and project revenues and expenditures
  • Plan, initiate, manage and complete complex and multiple simultaneous work assignments with a minimum of direction; set priorities and organize work to meet deadlines.
  • Lead, manage, evaluate and train personnel effectively and maintain discipline.
  • Organize, implement and supervise departmental goals and City objectives.
  • Make presentations before groups and represent the City in public forums.
  • Use computer and needed programs in a highly effective manner.
  • Organize, analyze, manage and implement a variety of programs.
  • Prepare, forecast and administer a budget.
  • Establish and maintain respectful, effective and cooperative working relationships with those contacted in the course of work.
  • Communicate effectively, orally, electronically and in writing.

EXPERIENCE:

Four years of increasingly responsible professional experience with a public agency in public administration, community preservation, housing program services or a related field and supervision, or any experience that would have provided the opportunity to develop the required skills, knowledge and abilities.

EDUCATION & TRAINING:

Equivalent to a Bachelorís degree from an accredited college or university with significant course work in the areas of Business Administration, Finance, Accounting, Public Administration, Real Estate, Economics or related fields.

LICENSE AND/OR CERTIFICATE:

Possession of a valid California Driverís License in the category necessary to perform essential duties of the position may be required as the time of appointment. Maintenance of a valid California Driverís license and proof of automobile liability insurance is a condition of continued employment.

Possession of a certificate from a nationally recognized organization such as National Association of Housing and Redevelopment Officials (NAHRO), or equivalent.

Possession of a Real Estate license desirable.

PHYSICAL REQUIREMENTS

Vision adequate to operate vehicles and office equipment, read instructions and follow directions; hearing adequate to converse on telephone and in person; body mobility adequate to drive and perform required office duties including reaching and bending for files and related office items; use of hands and fingers adequate for operating vehicles, writing, typing, computer, copier, and fax machine and related functions; ability to lift office files, binders and small office equipment, as needed.



    For questions about City employment, please contact:

    Human Resources
    156 S. Broadway, Ste. 235
    Turlock, CA 95380-5454
    (209) 668-5540
    humanresources@turlock.ca.us
    Monday - Friday, 8AM - 5PM




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