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Job Descriptions

Staff Services Assistant


STAFF SERVICES ASSISTANT

DEFINITION

Under general supervision, the Staff Services Assistant will provide a wide range of routine clerical, technical and administrative support to assigned Department. Responsibilities will include assisting in tracking departmental projects and activities, researching and compiling information, record keeping, and providing computer support to assigned department.

This position is assigned to the miscellaneous bargaining unit for labor relations purposes and is subject to overtime assignments.

DISTINGUISHING CHARACTERISTICS

The Staff Services Assistant is distinguished from the Staff Services Technician in that the Technician performs more technical/analytical assignments with a greater level of independence than the Staff Services Assistant.

The Staff Services Assistant provides administrative and technical support to supervisory and management staff, including computer support on various programs for department staff.

ESSENTIAL FUNCTIONS: Duties may include, but are not limited to, the following:

  • Assist supervisory and management staff in tracking departmental projects and/or program activities.
  • Learn to prepare written reports incorporating research and data presentation in charts and graphs.
  • Assist others in the use of computer applications in office operations.
  • Assist in responding to requests for information from other departments, agencies and the public.
  • Investigate issues related to departmental operations and reports findings to supervisor or others in written or oral reports.
  • Prepare payroll for the department to interface with City payroll system.
  • Compile information and data for statistical and financial reports.
  • May monitor budget accounts as directed by supervisor.
  • Process records, data or material as required.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

  • Principles of general inventory control procedures
  • Principles of public administration; record keeping and filing practices; and government practices and requirements.
  • Word processing and spreadsheet applications.
  • City Codes and regulations relating to departmental activities.

Ability to:

  • Operate a computer and other office machines.
  • Utilize various computer software programs.
  • Meet deadlines on time while maintaining smooth day to day operation of job duties.
  • Learn and apply government practices, procedures and codes in the completion of assignments.
  • Communicate clearly and concisely, both orally and in writing.
  • Understand and carry out oral and written instructions.
  • Establish and maintain effective working relationships with those contacted in the course of work.

EDUCATION AND EXPERIENCE

Education

Equivalent to completion of the twelfth grade, supplemented by related college coursework.

Experience

Two years of experience performing duties that include clerical work, financial or statistical record keeping, records maintenance, computer applications, and contact working with the general public.

LICENSE OR CERTIFICATE

Possession of an appropriate, valid California Drivers License at the time of appointment, to be maintained as a condition of continued employment.

PHYSICAL REQUIREMENTS

Maintain the following physical abilities: See well enough to read instructions; read fine print and view computer screens; hear well enough to converse on the telephone and in person; use of hands and finger for use of computer keyboard, filing, writing and answering telephones; capable of clear speech; able to lift and carry objects weighing up to 40 pounds; climb stairs and ladders; stamina to work long hours and attend night meetings.

April 1997

Revised, 11/15

Reviewed and approved: ________________ ________________________

Personnel Officer Date



      For questions about City employment, please contact:

      Human Resources
      156 S. Broadway, Ste. 235
      Turlock, CA 95380-5454
      (209) 668-5540
      humanresources@turlock.ca.us
      Monday - Friday, 8AM - 5PM




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