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Job Descriptions

Human Resource Manager


DEFINITION

Under general supervision, performs a variety of human resources work involving recruitment, selection, classification, salary administration, risk management, employee discipline, career development, retirement, benefits and other related human resources programs.

This position is designated as un-represented for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).

SUPERVISION RECEIVED AND EXERCISED

General supervision is provided by a Department Director as assigned. The job incumbent provides direct supervision to subordinate level Human Resources staff within assigned service area.

DISTINGUISHING CHARACTERISTICS

This is a manager classification responsible for the supervision of discrete sub-divisional organizational component(s) and programs/functions within a department as determined by the Department Director, City Manager or City Council. The Human Resources Manager will exercise policy interpretation and application for assigned program/functional area. The incumbent is expected to demonstrate technical competence in the assigned areas while working as a team member and exercise independent judgment in a number of confidential and sensitive assignments the work of staff assigned. Duties and responsibilities are performed in accordance with law, ordinance, and City policy.

ESSENTIAL FUNCTIONS: Duties may include, but are not limited to:

  • Oversees the human resources programs that encompass recruitment, testing, selection, equal employment opportunity, and records management.
  • Oversees benefits administration including merit pay, evaluation systems, special programs, healthcare, dental, life and disability insurance, workersí compensation, retirement, and other risk management activities.
  • Develop, evaluate, and validate selection instruments such as written, oral, and/or performance examination activities.
  • Conduct position classification studies, including audit and analysis of positions and classifications.
  • Acts as liaison with employee organization and as negotiator in labor relations matters; develops and implements labor relations, risk management, and benefit program objectives and strategies with City Manager and City Council.
  • Prepare and revise classification specifications including preparation of related documentation necessary for formal adoption.
  • Recommends the appointment of personnel, provides or coordinates staff training, and works with employees to correct deficiencies.
  • Supervises and directs the work of staff with human resources responsibilities.
  • Supervises the activities of subordinates including employee selection, training, instruction, task assignment, work review, and performance evaluation
  • Ensures close coordination with other City departments and affected outside groups.
  • Make presentations before various groups, including City Council, and professional and public meetings, as needed.
  • Oversees recruitment and selection activities; makes recommendations for appointment of new staff; assists with staff orientation and training.
  • Conduct salary and employee fringe benefit surveys, analyze data and recommend adjustments and internal relationships.
  • Provides assistance to departments in the resolution of employee disciplinary and grievance complaints; conducts internal investigations; implements discipline procedures.
  • Administers and oversees formally adopted policies, procedures and employee programs.
  • Provides assistance to City departments and employees on human resources issues, staffing and organizational needs, the interpretation of human resources management policies and procedures, and resolving human resources management problems
  • Oversees orientation for new employees on City operations and a variety of human resources, retirement and benefit programs.
  • Provides career advice and counseling to individuals and groups.
  • Administers and supervises the operational functions of the City Memorandums of Understanding, Schedules of Benefits, in accordance with established policies, regulations and requirements.
  • Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; provides staff development; and maintains high standards necessary for efficient, professional operations.
  • Assures staff works in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements.
  • Answers questions; provides information to the public; recommends corrective actions; investigates, reports, documents and resolves complaints.
  • Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.
  • Models appropriate professional management conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.
  • Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

  • Advanced principles and practices of public human resources management including recruitment, selection, classification, salary, career development, equal opportunity, benefit, and retirement programs, discipline, and risk management.
  • Public agency administration.
  • Federal, State and local laws and regulations relating to human resources.
  • Principles of organization and management.
  • Statistical concepts and methods.
  • Career development planning techniques and methods.
  • Principles of employee supervision, career development and training.
  • The concepts of word processing, micro-computer, and computer applications.
  • Modern methods of records management.
  • Principles and practices of supervision, staff selection, training and human resources.
  • Safe work practices and related regulations.
  • Principles of public speaking, conflict resolution and excellent customer service.

Ability to:

  • Plan, organize, direct, review and supervise the work of a small administrative and office support staff.
  • Delegate authority and responsibility effectively.
  • Perform professional, technical human resources analysis including the preparation of complex analytical reports and documents.
  • Interpret and apply human resources management laws, rules, regulations, policies and guidelines.
  • Establish and maintain cooperative working relationships with elective officials, administration, other employees, and the general public.
  • Present ideas effectively orally and in writing.
  • Read, comprehend and apply complex laws and regulations.
  • Lead, supervise, evaluate and train personnel effectively and maintain discipline.
  • Organize, implement and supervise departmental goals and City objectives.
  • Use computer and needed programs effectively.
  • Organize, analyze, manage and implement a variety of human resources programs. Establish and maintain respectful, effective and cooperative working relationships with those contacted in the course of work.
  • Communicate effectively, orally, electronically and in writing.

EXPERIENCE

Five years of increasingly responsible administrative support or technical work in a human resources system including two years of supervisory responsibilities that would have provided the opportunity to develop the required skills, knowledge and abilities.

EDUCATION & TRAINING

Possession of a bachelorís degree from an accredited college or university in the areas of public administration, business administration, human resources management or related fields preferably including course work in the area of human resources management.

LICENSE AND/OR CERTIFICATE

Possession of a valid California Driverís License in the category necessary to perform essential duties of the position may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Maintenance of a valid California Driverís license and proof of automobile liability insurance thereafter is a condition of continued employment.

PHYSICAL REQUIREMENTS

Maintain the following physical abilities: See well enough to read instructions, read fine print, view computer screen, operate vehicle and related equipment; hear well enough to converse on the telephone and in person, assist the public and other staff; use hands and fingers for use of computer keyboard, copy machine, filing, writing, drive vehicles and answer telephone.



      For questions about City employment, please contact:

      Human Resources
      156 S. Broadway, Ste. 235
      Turlock, CA 95380-5454
      (209) 668-5540
      humanresources@turlock.ca.us
      Monday - Friday, 8AM - 5PM




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