Human Resources Technician
Under general supervision, performs technical and paraprofessional work in a variety of personnel program areas including recruitment, selection, classification, compensation, affirmative action, training, labor relations, personnel record maintenance, workers compensation and benefits and salary administration; may perform general office support duties; and perform other related duties as assigned.
This classification is assigned to the confidential bargaining group for labor relations purposes.
This is a paraprofessional position with technical and specialized administrative responsibility in the operations of the human resources function. This confidential classification performs a variety of human resources related assignments within broad procedural guidelines with minimal supervision and instruction. Requires specialized knowledge of citywide and Human Resources Division related policies, procedures and practices as well as applicable federal and state laws and regulations.SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Human Resources Analyst with some assignments given by the Human Resources Manager. May provide lead direction to clerical staff and/or temporary employees.
ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following:
- Maintain confidentiality of records and information concerning other City employees including personnel files, medical records files, workers’ compensation files and all performance related information such as employee performance evaluations and wage and salary information.
- Provides assistance to City staff and the general public matters regarding human resources.
- Processes merit increases along with employee performance evaluations.
- Prepares recruitment materials including job announcements, writing and placing advertising, social media, assembling mailing lists and preparing and issuing candidates notices.
- May chair oral panels and written examinations.
- Schedules, administers and scores written examinations.
- Reviews and evaluates applications.
- Conducts orientation interviews with new employees and exit interviews.
- Schedules pre-employment and Department of Transportation (DOT) related medical examinations.
- Prepares employees workers’ compensation initial reports and forwards to third party administrator for claims processing; monitors employees return to work status reports.
- Enrolls employees in the City’s retirement program (PERS) and other health care programs; answers questions regarding benefit programs; processes problem health care claims and coordinates with appropriate administrators and insurance carriers.
- Process paperwork relating to long term disability claims.
- Process Family and Medical Leave Act (FMLA/CFRA/PDL) paperwork from sending initial correspondence to employee through submitting paperwork to payroll; monitor employees return to work status reports.
- Conducts salary surveys, prepares and processes correspondence.
- May conduct employee training.
- Prepares and maintains records and logs and conducts special studies.
- Make travel arrangements, maintain appointment schedules and calendars and arrange meetings and conferences.
- Prepare payroll for the division to interface with City payroll system.
Principles and practices of organization and human resources administration.
Applicable Federal, State and local laws and regulations.
Basic statistical analysis.
Basic principles of employee relations.
Modern office methods, procedures and equipment.
Proper grammar and punctuation.
Principles of effective interpersonal relationships and strong customer service skills.
Type 45 works per minute net corrected.
Operate a computer with accuracy.
Perform a variety of responsible clerical work without direct supervision.
Interpret and apply policies, rules, laws, labor agreements and other standards appropriately in a wide variety of circumstances.
Exercise independent judgment.
Research, analyze and develop comprehensive reports on a variety of human resources and organizational issues and make appropriate recommendations.
Effectively plan, organize and coordinate program activities.
Maintain the confidentiality of privileged information.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted during the course of work.EXPERIENCE AND EDUCATION
Three years of progressively responsible technical secretarial and/or administrative support work of which one year must be in a human resources or risk management related field.
Equivalent to an Associate Degree (60 semester units) in Human Resources, Business Administration or a related field.LICENSE AND CERTIFICATE
Possession of a valid California Driver's License at the time of appointment, to be maintained as a condition of continued employment.
Maintain the following physical abilities: see well enough to read instructions, read fine print and view computer screen for extended periods; hear well enough to converse on the telephone and in person; use of hands and fingers for use of computer keyboard, ten key, filing, writing and answering telephones.
Revised 6/90, 4/97, 10/03, 02/15
Reviewed and approved: Date: ____________Personnel Officer