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Job Descriptions

Utilities Manager


Under general direction, plans, organizes, coordinates, and directs the maintenance and operation of water, sewer and storm, collection systems, Supervisory Control and Data Acquisition, traffic signals, street lighting, shipping and receiving, and fleet maintenance; administers budget for assigned maintenance and operations activities; and performs other job related work as required.

This position is designated as un-represented for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).


General direction is provided by the Municipal Services Director. The job incumbent is expected to work with minimal direct supervision, exercising independent judgment and initiative in a number of complex responsible and sensitive areas. The Utilities Manager supervises skilled crafts and craft staff directly or through subordinate supervisory staff.


This is a mid-management classification responsible for the discrete sub-departmental organizational component(s) and programs/functions involving the management and coordination of the City-wide utilities operations and maintenance programs and functions. In addition, the job incumbent has direct responsibilities for overseeing and directing the work of subordinate staff. This position differs from other positions involved in utility operations and maintenance functions in the broader responsibility for developing and implementing programs, systems and procedures. Duties and responsibilities are performed in accordance with law, ordinance, and City policy.

EXAMPLES OF DUTIES: Duties may include, but are not limited to:

  • Plans, develops, and implements or directs the implementation of goals, objectives, policies and priorities relating to utility operations and maintenance functions relating to water, sewer and storm, collection systems, Supervisory Control and Data Acquisition, traffic signals, street lighting, shipping and receiving, and fleet maintenance.
  • Ensures Federal, State and local regulatory compliance of the Cityís potable water, wastewater, storm and sewer collection systems, fleet, street lights and traffic signals.

  • Develops, prepares and presents technical reports to Federal, State and local regulatory agencies related to the potable water, wastewater, sewer and storm water systems, fleet, street lights and traffic signals.
  • Prepares specialized budgets related to assigned activities; assists in budget implementation; participates in budget forecasts; administers the approved budget.
  • Develops and administers operating and reporting procedures including training schedules.
  • Ensures City compliance with Federal, State and local laws and codes relating to safety standards, personnel programs and construction codes. Ensures close coordination with other City departments and affected outside groups.

  • Oversees contract agreements for provision of a variety of repair, and maintenance and construction services.
  • Identifies and initiates needed capital improvement projects; reviews capital improvement plans related to the assigned services and provide input regarding future maintenance activities.
  • Assists with the analysis, preparation, presentation, justification and administration of the utilities maintenance and operation budget.
  • Assists in establishing budget guidelines; reviews and approves unit expenditures.
  • Performs special studies and research and prepares recommendations.
  • Participates in recruitment and selection activities; makes recommendations for appointment of new staff; assists with staff orientation and training.

  • Meets and confers with other public agencies, contract providers and City management personnel to resolve problems and coordinates public works operations and maintenance activities.
  • Provides a wide range of technical information regarding unit activities, operations, policies and procedures to representatives of other agencies.
  • Reviews, prepares and presents reports; inspects and evaluates unit and contract operations; performs long range planning studies; reviews and makes recommendations on construction plans and specifications.
  • Supervises staff including provision of timely performance evaluations; recommends and implements approved discipline; selects and trains personnel; provides staff development; maintains high standards necessary for efficient, professional operations.
  • Maintains a variety of technical project files and records.
  • Supervises and maintains a variety of employee training and work safety activities.

  • Prepares highly complex and technical reports; documents policies and procedures; performs research.

  • Makes presentations before various groups, including City Council, Commissions, and professional and public meetings, as needed. Answers questions; provides information to the public; recommends corrective actions; investigates, reports, documents and resolves complaints.

  • Builds and maintains respectful, positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provides effective conflict resolution, as needed.

  • Models appropriate professional management conduct; maintains appropriate confidentiality of sensitive information; complies with and supports City policies and procedures, labor laws, and MOU provisions.

  • Attends assigned meetings and trainings; interacts with outside agencies and commissions; provides leadership for teams, or committees, as needed.

  • Assures staff works in a safe manner; follows safety requirements; monitors and assures compliance with regulations and other legal requirements.

  • Performs related duties as assigned.


Knowledge of:

  • Principles and practices of municipal utility construction, maintenance and the operation of water, storm, sewer, and electrical systems.
  • Principles and practices related to the operation and maintenance of Supervisory Control and Data Acquisition (SCADA) systems.

  • Methods, materials, techniques, tools, and equipment employed in municipal utility construction, operation and maintenance, and fleet management programs.

  • Principles and practices of supervision, staff selection, training and personnel management.

  • Occupational hazards and standard safety precautions necessary to maintain safe work practices and environment.

  • Federal, State and local regulations and codes relating to municipal utility construction, maintenance and operation.

  • Principles and practices of organization and personnel management.

  • Budgeting procedures and techniques.

  • Safe work practices and related regulations.

  • Principles of public speaking, conflict resolution and excellent customer service.

Ability to:

  • Plan, organize, direct and supervise the work of municipal utility maintenance and operations staff, electrical mechanical maintenance staff, and fleet maintenance staff.

  • Select, supervise, train and evaluate personnel.

  • Prepare, forecast and administer a budget.

  • Interpret and apply Federal, State, and local laws and regulations.

  • Organize, direct, and coordinate the activities of a large division in a manner conducive to full performance and high morale.

  • Delegate authority and responsibility and schedule and program work for diverse public works maintenance activities.

  • Coordinate the work of contract staff and maintenance and operations staff, other department staff and agencies concerning major construction projects and capitol improvements programs.

  • Establish and maintain cooperative working relationships with elective officials, administration, other employees, and the general public.

  • Perform job cost analysis and estimates.

  • Prepare clear and concise reports; develop policy and procedure recommendations.

  • Read and comprehend complex laws and regulations and initiate policies and procedures for their implementation.

  • Utilize automated equipment to prepare documents and maintain data related to department operations.

  • Make presentations before groups and represent the City in public forums.

  • Use computer and needed programs effectively.

  • Organize, analyze, manage and implement a variety of programs.

  • Establish and maintain respectful, effective and cooperative working relationships with those contacted in the course of work.

  • Communicate clearly, concisely, and effectively, orally, electronically and in writing.

  • Perform related duties as assigned.


Six years of increasingly responsible municipal utility maintenance and operations experience, including two years of supervisory responsibilities, which would lead to the acquisition of the required knowledge and abilities of this position.


Equivalent to a Bachelorís degree from an accredited college or university with major coursework in business or public administration, engineering, biology, chemistry, resource management, electronics, electrical engineering, mechanical engineering, or a closely related field.


Possession of a valid California Driverís License in the category necessary to perform essential duties of the position may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Maintenance of a valid California Driverís license and proof of automobile liability insurance thereafter is a condition of continued employment.


At Time of Appointment:

  • Possession of a Water Distribution Grade IV Certification issued by the State of California Division of Drinking Water.
  • Possession of a Water Treatment Grade I issued by the State of California Division of Drinking Water.

Within 12 months of Appointment:

  • Obtain a Cross Connection Control Specialist Certification issued by the CA-NV Section of American Water Works Association.


Maintain the following physical abilities: See well enough to drive a vehicle; hear and speak well enough to converse on the telephone and in person; communicate clearly without amplification; bodily mobility to move rapidly from one area to another sometimes over rough terrain; climb stairs or ladders; use of hands and fingers to write; operate a computer keyboard and handle plans and documents; stamina to work long hours and attend night meetings several times a week.

Class Established 8/95

Revised 2/02

Revised 6/17

Reviewed and Approved:


Personnel Officer



      For questions about City employment, please contact:

      Human Resources
      156 S. Broadway, Ste. 235
      Turlock, CA 95380-5454
      (209) 668-5540
      Monday - Friday, 8AM - 5PM

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